Privacy Policy

Last updated: [12/11/2025]


Your privacy matters to me and I’m committed to protecting any personal information you share. This policy explains how I collect, use and store your data when you visit my website, complete a form, or work with me as a client.

1. Who I Am

I operate as a sole trader under the name Bloom Fitness Surrey, providing personal training, nutrition coaching and wellbeing services in Ashford, Surrey and online.

Contact details:
📧 bloomfitnesssurrey@outlook.com
🌐 https://bloomfitnesssurrey.com

If you ever have questions about how your information is handled, you can contact me directly using the email above.

2. Information I Collect

I only collect information that’s relevant to delivering my coaching services or communicating with you. This may include:

  • Personal details: name, email address, phone number and emergency contact

  • Health information: details shared in forms (e.g. PAR-Q, wellbeing quiz, nutrition questionnaire, or check-in forms)

  • Payment details: securely processed via trusted third-party services (I never store card details)

  • Website and communication data: messages, form submissions, and cookies (see section 7)

I will always explain why I need specific information before collecting it.

3. How I Use Your Information

Your data is used for legitimate business purposes, such as:

  • Providing personal training, nutrition and wellbeing coaching

  • Sending your wellbeing quiz results or personalised reports

  • Scheduling and managing sessions

  • Sharing health and fitness resources (only if you’ve opted in)

  • Responding to your enquiries

  • Meeting insurance, tax, or legal obligations

I will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Marketing & Communication

If you choose to opt in, I may occasionally send you updates, tips, or special offers related to fitness and wellbeing.
You can unsubscribe at any time by clicking the link at the bottom of an email or contacting me directly.

5. Data Storage & Security

I take data protection seriously.
Your personal information is stored securely on password-protected devices and reputable platforms such as Squarespace, Google, or HubFit.

I only keep your data for as long as it’s necessary to deliver my services or meet legal requirements (e.g., tax or insurance purposes). After that, it’s securely deleted.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the information I hold about you

  • Ask for corrections to inaccurate details

  • Request that I delete your data (where legally possible)

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please email me at bloomfitnesssurrey@outlook.com.

7. Cookies & Website Analytics

My website may use cookies to improve your experience — for example, remembering preferences or analysing which pages visitors find most helpful.

You can disable cookies through your browser settings if you prefer.
I may also use analytics tools (like Google Analytics) to understand website activity, but this data is anonymous and doesn’t personally identify you.

8. Third-Party Services

I may use trusted third-party providers to process bookings, forms, or payments (for example, Squarespace, Google Forms, Stripe, or PayPal).
These providers have their own privacy policies and comply with GDPR standards.

I only work with platforms that I trust to keep your data safe.

9. Updates to This Policy

I may update this Privacy Policy occasionally to reflect new regulations or business practices.
Any changes will be posted here with an updated “last revised” date.

10. Contact

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Bloom Fitness Surrey
📧 bloomfitnesssurrey@outlook.com
📍 Ashford, Surrey, United Kingdom

In short:

I only collect what I need to support you, I keep it secure, and I’ll never share it without your permission.